Verifying Your ACI365 Account
Account verification protects your balance and keeps your withdrawal path open. We ask for a government-issued photo ID and a document that confirms your name matches the wallet registered to your account. Upload clear images through the verification section in your account settings. Once our team reviews the documents, your account status updates and withdrawals are unlocked. This step is a one-time
process — you will not need to repeat it for future cashouts. Verification also ensures your bKash, Nagad or Rocket payout goes to the right person.
- Open Verification — Go to account settings in ACI365 and find the identity verification section to begin the document upload.
- Upload Your ID — Submit a clear photo of a government-issued ID — national ID card or passport are the standard accepted documents.
- Confirm Wallet Match — Ensure the name on your ID matches the wallet account (bKash, Nagad or Rocket) you use for transactions.
- Await Confirmation — Our team reviews your submission and updates your account status. You will see the verified status once approved.