Reference

Your ACI365 Glossary: From RTP to Rollover

This glossary covers the words you'll run into across the ACI365 lobby — game mechanics, odds formats, payment terms and account steps.

Game MechanicsOdds & BettingPaymentsAccount & KYCLive Casino
ACI365 Your ACI365 Glossary: From RTP to Rollover
NEED CLARIFICATION

Get Help With Any Term or Feature

If a term in the lobby or cashier page isn't clear, our support team can walk you through it.

Live Chat Reach the support team directly through the live chat icon in the lobby. Available for account, payment and game queries including bKash and Nagad deposit steps.
Email Support Send a detailed question to our support address for account verification, KYC document queries or anything that needs a written record. Response times vary by volume.
Help Centre The on-site help section covers common cashier questions, wallet linking for Rocket and Nagad, and step-by-step account setup — searchable without logging in.
ACI365 Understanding Terms Before You Play

Understanding Terms Before You Play

Knowing what a term actually means changes how you read a game screen or a cashier page. When you see 'rollover' on a promotion, or 'RNG' in a slot description, a clear definition helps you decide whether that game or offer fits how you want to use your account. At ACI365, deposits come in through bKash, Nagad, and Rocket — and the

cashier page uses the same terminology this glossary defines. Reading these entries once means fewer surprises when you're moving between the sportsbook, live tables, and slot rooms.

Essential Casino Terms Defined

Plain definitions for the words that appear most often across slots, table games and live casino.

RTP is the percentage of total wagers a game returns to players over many rounds. A slot showing 96% RTP pays back 96 units for every 100 wagered, on average, over a very large sample.

House edge is the mathematical advantage the platform holds on each game. A 2% house edge means the platform retains 2 units per 100 wagered on average, across all rounds played.

Volatility describes how often and how large a slot pays out. High volatility means infrequent but larger wins; low volatility means smaller, more frequent payouts across a session.

A wager is a single bet placed on any game. Turnover refers to the total amount bet over a period or as a condition — for example, a promotion may require a set turnover before withdrawal.

A jackpot is the highest prize available in a slot or prize-style game. Some are fixed amounts; progressive jackpots grow with each bet placed until one player hits the winning combination.

A live dealer is a real person dealing cards or spinning a wheel in a studio, streamed to your screen in real time. Evolution and similar studios power the live tables available on ACI365.

Betting, Payment and Account Vocabulary

Definitions for the terms you'll encounter in the sportsbook, cashier and account verification sections.

Asian handicap removes the draw outcome by giving one team a goal advantage or deficit before kick-off. It splits the bet into two lines, reducing risk and offering more precise odds on cricket and football markets.

Over/under is a bet on whether a combined total — runs in cricket, goals in football — will be above or below a line set by the platform. You pick the direction, not the exact score.

Rollover is the number of times you must wager a bonus or deposit amount before withdrawing. A 5x rollover on 1,000 taka means placing 5,000 taka in total bets before the funds become withdrawable.

An e-wallet is a mobile money account used to send and receive funds. On ACI365, bKash, Nagad, and Rocket are the primary e-wallets for deposits and withdrawals in Bangladesh.

KYC is the identity verification process required before withdrawals are processed. You submit a national ID or passport so the platform can confirm your account details match the payment method registered.

Account play limits are controls you can set on your own account — daily, weekly or monthly — to manage how much you deposit or wager within a chosen period. These are set from your account settings page.

How These Terms Apply on ACI365

Practical answers about where you'll encounter these definitions inside the platform.

RTP figures are shown only where the game provider makes them available. Pragmatic Play and PG Soft titles typically display RTP in the game's info panel before you start a round.

Any active promotion on your account will show its rollover condition in the promo detail page. The cashier tracks your progress automatically — you can check the remaining turnover before requesting a withdrawal.

Open your bKash or Nagad app, select Send Money, enter the account number shown in the ACI365 cashier, confirm the amount, and complete with your PIN. The deposit reflects in your account once the transfer clears.

KYC is triggered before your first withdrawal or when the platform flags an account review. You'll upload a national ID image through the verification page in your account settings — approval timing depends on document clarity.

Cricket markets on ACI365 include run-line and over/under options similar to handicap formats. Exact market availability depends on the match and the odds provider active at the time of the event.

Yes. Account controls in your settings let you define how much you deposit within a set period. Changes to lower limits apply immediately; increases may have a short review period before taking effect.
Reference

Aci365 Glossary

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.